Recent Articles
Registering Digital Tags (Electronic Shelf Labels)
In this article, you will learn how to set up and use the Digital Tag (Electronic Shelf Label) in your store and details about it. When ordering the Digital Tags, you will receive a white router that controls them and syncs the prices with Franpos ...
Notifications in Franpos
Franpos provides various notifications to keep your business operations seamless and customers informed. Below, we outline the types of notifications available, their delivery methods, and whether they are included for free or require a paid add-on. ...
Pulse App: Cycle count
In this article, you will learn about the Reconcile feature called Cycle Count in the Pulse App and how to use it. More about the Pulse App here. This feature allows multiple users to work on the same reconciliation process simultaneously. Create a ...
Two-factor authentication
This setting is available only in the Parent (Corporate) location, and enabling it will activate Two-Factor Authentication (2FA) for the entire chain. To enable Two-Factor Authentication and protect your account, please log in to the corporate ...
Franpos EDI: Walkthrough
In this article, you will learn how to setup EDI for supported vendors (electronic ordering and invoicing), submit and receive the Purchase Order using EDI. List of currently supported Vendors/Distributors: Burgham Southeast Pet Sunburst Trueman ...
Popular Articles
Enabling semi-integration mode for Ingenico Desk 5000
In this article, we will show you how to enable semi-integration mode for the Ingenico Desk 5000 and connect it to a Franpos POS. At the home screen, press [.,#*] to access the administrator menu. Scroll down and select Misc. Options. When prompted, ...
PAX S300 (Credit/Debit Machine) Factory Reset (Reset to default)
Steps to Restart and Configure Your PAX S300 1. Restart the PAX S300 - Unplug the power cord, then plug it back in. - As soon as the device powers up, press and hold the “Menu” button quickly during startup. - Select #4 – Remote Download 2. Access ...
PAX A35 (Credit/Debit Machine) Setup & Connection with Franpos Register
PAX A35 (Credit/Debit Machine) Setup & Connection with Franpos Register This article helps you learn how to setup PAX A35 with Franpos Register Please unbox and connect the Power Cable to PAX A35 . Power it ON. Please call Franpos Support at ...
Business Continuity Package
Dear Franpos Customer: As the founder and CEO of Franpos, Inc., I would first like to extend my thoughts to you in this very difficult time. We are all going through our own challenges, but it is my hope that we work together to overcome the ...
PAX - Common Error Messages
This article shows the most common error messages in or while using Franpos and PAX (*Please click the arrows below for more details) Transaction Error:Connect Error Description: This error message is caused when the Communication type in BroadPOS is ...