Recent Articles
Two-factor authentication
This setting is available only in the Parent (Corporate) location, and enabling it will activate Two-Factor Authentication (2FA) for the entire chain. To enable Two-Factor Authentication and protect your account, please log in to the corporate ...
Franpos EDI: Walkthrough
In this article, you will learn how to setup EDI for supported vendors (electronic ordering and invoicing), submit and receive the Purchase Order using EDI. List of currently supported Vendors/Distributors: Burgham Southeast Pet Sunburst Trueman ...
Franpos December 2024 Web 6.10 update
You can press on the images/animations to zoom in and make them bigger Release date: December 12th, 2024 New Features FPW-15464 Products: Introducing Digital eTags. FPW-15189 Discount: Introduced new discount type that applies for first-time ...
Email report
How to Schedule Automatic Emails for Reports In this article, we’ll guide you through scheduling an automatic email to receive a report on a regular basis. For this example, we’ll schedule a Sales Report, but the same steps apply to any report. Steps ...
Creating a Dymo temlate
In this article, we provide you with information on how to create your custom Dymo label. Dymo labels should be created using the Dymo Connect software and then uploaded to Franpos. Steps to Create a Label in Dymo Connect 1. Create a New Label Choose ...
Popular Articles
Enabling semi-integration mode for Ingenico Desk 5000
In this article, we will show you how to enable semi-integration mode for the Ingenico Desk 5000 and connect it to a Franpos POS. At the home screen, press [.,#*] to access the administrator menu. Scroll down and select Misc. Options. When prompted, ...
PAX S300 (Credit/Debit Machine) Factory Reset (Reset to default)
Steps to Restart and Configure Your PAX S300 1. Restart the PAX S300 - Unplug the power cord, then plug it back in. - As soon as the device powers up, press and hold the “Menu” button quickly during startup. - Select #4 – Remote Download 2. Access ...
PAX A35 (Credit/Debit Machine) Setup & Connection with Franpos Register
PAX A35 (Credit/Debit Machine) Setup & Connection with Franpos Register This article helps you learn how to setup PAX A35 with Franpos Register Please unbox and connect the Power Cable to PAX A35 . Power it ON. Please call Franpos Support at ...
Business Continuity Package
Dear Franpos Customer: As the founder and CEO of Franpos, Inc., I would first like to extend my thoughts to you in this very difficult time. We are all going through our own challenges, but it is my hope that we work together to overcome the ...
PAX - Common Error Messages
This article shows the most common error messages in or while using Franpos and PAX (*Please click the arrows below for more details) Transaction Error:Connect Error Description: This error message is caused when the Communication type in BroadPOS is ...