In order to capture a signature on your Customer Display or to capture signatures on your Register, please follow the steps below:
You have to turn on "Enable signature" and "Enable Tips" in the back office.
1. Press on "Settings" in your Register App
2. Tap on "Features"
3. Enable "Capture signature and tips on this device"
Please note: Make sure to turn off "Capture signature" in your Pin-Pad settings
- Once this feature is enabled, a transaction on the Customer display will look as follows:
1. After pressing "Charge" and selecting "Credit/Debit" as the payment method, the customer will be asked to select a "Tip".
2. After that, the Customer Display will show the following:
3. After the card has been swiped, the customer will be asked for their signature.
4. The transaction is now complete and the customer will get the following options:
If you want to capture signatures on your Pin-Pad, please follow this article.