Cancel a Credit/Debit Refund Transaction

Cancel a Credit/Debit Refund Transaction

Cancel a Credit/Debit Refund Transaction

In this article you will learn how to cancel a refund ticket which is processed using a Credit/Debit card

This option is available only on Register version V 4.7.3 and above. Please update the Register version to the latest in order to avail this feature.

Conditions
  • The order is from current company (not from another store)
  • The order has exactly one refund transaction made with Credit/Debit payment method
  • Location uses PAX as merchant provider
  • A refund ticket can only be cancelled before the PAX (Credit/Debit) machine batches are closed for the day. This means the cancellation must occur on the same day the refund was processed












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