Customer Display Setup

Customer Display Setup

In this article, you will learn how to Enable/Disable Customer display plus with additional features to show on your customer display.

Note: If you're using Stand-alone Android Devices, make sure you download the Customer Display applications from http://apps.franpos.com > Customer Display 'Latest Version.

  • Settings > General > Customer Display

Note: The main "Info" tab of this page will only be visible in the parent location. All other locations will only see the "Advertisements" and "Promo" sections.

 

Customer Display Info

In your Back Office, please go to Settings > Customer Display

  1. Enable the Customer Display
  2. Upload a background image.  Add up to 4 additional images if desired.
  3. Enable signature to capture the signature on the Customer Display
  4. Enable tips to capture tips on this device
  5. Set the interval for how long you want each image to be live on screen.

 

 

Customer Display Advertisement

After we set up the Customer Display, we can add advertisements that will be live during purchase.

 Select the Advertisement Tab

Press on the "+"
  1. Enter the title of your Advertisement
  2. Select an image for this Ad
  3. Enter SKU you want to sell in this Ad
  4. Enter category of items to display this Ad
  5. Set timeframe advertisement will be live (if applicable)
  6. Set days advertisement will be live (if applicable)
  7. Set day of week advertisement will be live (if applicable)
  8. Save

Note: Advertisements created and shared from other locations will be visible in "Read Only" mode. They can only be activated/deactivated, not edited.

 

Customer Display Promo

On this tab you can add additional promo images to your rotation.  They could also be scheduled for specific times and days


Select the Promo Tab

Press on the "+"
     
      1. Add a title
      2. Add an image (2048 x 1536)
      3. Set timeframe advertisement will be live (if applicable)
      4. Set days advertisement will be live (if applicable)
      5. Set day of week advertisement will be live (if applicable
      6. Save




    • Related Articles

    • Customer Display installation

      Installation with Franpos Customer Display: In order to use the Franpos provided Customer Display, you need to prepare your ICR for the Customer Display, please follow these instructions. 1. Go to the Settings of your ICR and tap on "Security"  2. ...
    • Walk-in setup (iOS)

        Your POS system connects with our customer facing check-in module. The check-in module allows customers to check themselves into the service queue using the iPad kiosk. For example, your POS station (i.e. iPad cash register) will be in the back of ...
    • Merge Customer

      This article will show you how to merge a customer using 3 different ways at the back office as an administrator.   Customer  Check Box two Duplicate Customers Select Batch Actions Merge Newest to oldest & Oldest to newest      4. Select Newest to ...
    • eCommerce Setup

      In this training, you will learn how to setup your eCommerce Marketing >>  eCommerce. 1. Online Ordering URL.- It Consists of two parts .A sub domain name you choose followed by franpos.com  ( example : franpospets.franpos.com ). 2. Host Mapping - ...
    • Retail - Capture signature on Customer Display

      In order to capture a signature on your Customer Display or to capture signatures on your Register, please follow the steps below: Pre-requisite:- Login at Back office using my.franpos.com > Dashboard > Settings > Customer Display  "Enable signature" ...