Exclude group of customer from discount
Hello, in this article we are going to show you how to exclude a lead source or group of customers from specific automated discounts.
This may be necessary if you wish to exclude employees from using automated discounts since they already have an employee discount, or to exclude VIPs or other groups of people who already have discounts and you want to prevent discounts from stacking.
![](https://static.zohocdn.com/zoho-desk-editor/static/images/info.png)
If you already have lead sources and lead source discounts configured, please just follow step 3. Add the discount code of the discount that the group is receiving and save.
Please see the steps below to exclude a lead source from specific discounts from scratch:
- Create a dummy discount to be applied to your lead source with an attached configuration.
![](https://support.franpos.com/galleryDocuments/edbsn2f150e6364f8fe76c86dbc1c37aaa6ca0c9434569c6eb020791258145ef92f2988481adcade48bd396a82765614f9ba1?inline=true)
- Apply this discount as the default for the selected lead source.
![](https://support.franpos.com/galleryDocuments/edbsnc9c65ba3054cc85b59ea02fb3d365bb0a4f6004160b3c206eeea4e2b237c558bc98497519815d923757aea01da9cd8dc?inline=true)
- Under automated discounts, enable the 'Invalidate by manual discount' toggle, and in the 'Invalidate by specific discount' field, enter the discount code applied to the lead source.
![](https://support.franpos.com/galleryDocuments/edbsn1310f9fe5bf079c97bf5608db861905049f3b229f4e1079aaa32b0917e27a312ca86f9fcb174920cc49224eb2d965a16?inline=true)
Related Articles
Automatically apply discount to a group
Automatically apply discount to a group This article helps you learn how to Automatically apply discount to a group. This works on E commerce and as well as the Register. 1. Please create a discount or verify a discount which is already created by ...
Tax exempt customer setup
In this article you will learn how to setup Tax exempt customers in Franpos. Please follow the steps below and modify them to your situation: 1. Create or modify existing Lead Source/Group here: Back Office >> Settings >> Lead source/groups ( ...
Automatic Discount ( Buy 1 Get 1 Free )
Automatic Discount ( Buy 1 Get 1 Free ) Please follow these steps in order to create an automated discount. Topic - Buy 1 Get 1 Free. A. Create for all the products at your store (Per Product ). B. Create for Particular SKU's at your store. C. Create ...
Enable Simple Discount or Manual Discount
Enable Simple Discount in the Back Office and Add Manual Discount on the Register This article helps you learn how to enable "Simple Discount" in the Back office and add a Manual Discount on the Register. FYI - Simple Discount should be enabled only ...
Discount Stacking
Discount Stacking This article helps you learn how to apply multiple discounts on the same order or an item. Discount Stacking -You can turn this toggle On If any order can have more than 1 manual discount assigned to it (either on order or item ...