Gift Card ( Franpos Built In(Virtual) vs Plastic Gift Cards ) - Sell/Redeem on POS, Check Franpos Gift Card Balance

Gift Card ( Franpos Built In(Virtual) vs Plastic Gift Cards ) - Sell/Redeem on POS, Check Franpos Gift Card Balance

Gift Card ( Franpos Built In(Virtual) vs Plastic Gift Cards ) - Sell/Redeem on POS, Check Franpos Gift Card Balance

In this article you will learn the difference between Franpos Built In Gift Cards vs Store Custom Gift Cards, how to Sell and Redeem them, Check Franpos Gift Card Balance

Franpos Built In GIFT Cards ( Automatically Generated Gift Card Code - Virtual ) & How to Load/Sell & Redeem a Gift Card

LOAD/SELL GIFT Card :

1. If you want to use Gift card codes generated by FRANPOS please follow these steps and enable the toggles on the Back Office >> Company settings (https://my.franpos.com/CompanySetting) mentioned below.
 If you turn this toggle ON - Franpos generates an Automatic gift card code.

Once it generates a Code please fill in all the details required like customer name, email address, amount etc - hit save and then click on charge.

1. Automatic gift card code

2. Enter the recipient's email

3. Enter the recipient's name

4. Enter the amount

5. Choose a salesperson

6. Save your changes

7. Press the Charge Button

Once you hit on Charge - it takes you to the payment screen and need to follow the payment option accordingly ( Cash/   Credit/Debit/  Gift Card ) etc .

Plastic Gift Card

If you want to use a Plastic gift card/ Gift certificate etc please turn the toggle OFF by following the steps below

1. Toggle OFF Automatically generate gift card code

2.  Save your changes

Once you turn this toggle OFF - Franpos DO NOT generate any code when loading/selling a gift card. Employee need to type/scan the gift card code or gift certificate code manually.

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Redeem/Use Gift Card as a Payment Option

In order to use this feature as payment option you need to MUST and SHOULD use FRANPOS BUILT IN Gift Cards system. 

Please follow these steps to enable the toggle in back office. (https://my.franpos.com/PaymentMethod)

1. Settings

2. Payment methods

1. Mark this payment method as active

2. Activate this toggle if you want the system to offer tips when using this payment method.

3. If desired, enable the toggle "Delete gift card upon refunding/cashing out"

4. Save your changes

Once saved in the back office please come to the POS and sync the register so you will see the Gift Card option on the payment screen

Check Gift Card Balance

In order to check the gift card balance on the POS Register please follow these steps.

FYI - You can only check balances of FRANPOS Gift Cards or Cards loaded into Franpos - NOT Plastic Gift Cards

1. Options

2. Gift card

1. Scan/swipe Gift card or enter number

2. CHECK BALANCE

If you want the QR code to be automatically printed after selling a Gift Card - enable this toggle in the company settings.

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