Gift Card ( Franpos Built In(Virtual) vs Plastic Gift Cards ) - Sell/Redeem on POS, Check Franpos Gift Card Balance

Gift Card ( Franpos Built In(Virtual) vs Plastic Gift Cards ) - Sell/Redeem on POS, Check Franpos Gift Card Balance

Gift Card ( Franpos Built In(Virtual) vs Plastic Gift Cards ) - Sell/Redeem on POS, Check Franpos Gift Card Balance

In this article you will learn the difference between Franpos Built In Gift Cards vs Store Custom Gift Cards, how to Sell and Redeem them, Check Franpos Gift Card Balance

Franpos Built In GIFT Cards ( Automatically Generated Gift Card Code - Virtual ) & How to Load/Sell & Redeem a Gift Card

LOAD/SELL GIFT Card :

1. If you want to use Gift card codes generated by FRANPOS please follow these steps and enable the toggles on the POS Register mentioned below.



2. If you turn this toggle ON - Franpos generates an Automatic gift card code.



3. Once it generates a Code please fill in all the details required like customer name, email address, amount etc - hit save and then click on charge.



4. Once you hit on Charge - it takes you to the payment screen and need to follow the payment option accordingly ( Cash/   Credit/Debit/  Gift Card ) etc .

Plastic Gift Card

5. If you want to use a Plastic gift card/ Gift certificate etc please turn the toggle OFF by following the steps below



6. Once you turn this toggle OFF - Franpos DO NOT generate any code when loading/selling a gift card. Employee need to type/scan the gift card code or gift certificate code manually.






Redeem/Use Gift Card as a Payment Option

In order to use this feature as payment option you need to MUST and SHOULD use FRANPOS BUILT IN Gift Cards system. 

Please follow these steps to enable the toggle in back office.
Please login to back office from a Computer/Laptop
Open Browser - type in my.franpos.com - enter your login credentials and login
Once logged in please follow these steps to turn on the settings.










Once saved in the back office please come to the POS and sync the register so you will see the Gift Card option on the payment screen
















Check Gift Card Balance

In order to check the gift card balance on the POS Register please follow these steps.

FYI - You can only check balances of FRANPOS Gift Cards or Cards loaded into Franpos - NOT Plastic Gift Cards









    • Related Articles

    • Sell Gift card

      Franpos has a gift card item in inventory dedicated to selling and tracking your Gift Card balances. In this training, we will learn how to sell a gift card. Pre-prerequisite:- Settings > Payment Method > Enable 'Gift card' & Select ' Build in' ...

    • Check Balance

      Login to FranPos App and Tap the ‘Self-Checkout’ Button A New screen will appear, this will be the check in the screen that the customer will use upon arrival to the register Next step is you select ‘Account’ a pop notification will appear where you ...

    • FranPOS Gift Card Flow for Royalty

      See attachment for downloadable PDF Gift Card Sold - Gift Card Redeemed -

    • Refund Transaction on Gift card

      In this training, you will learn how to do a refund on a gift card. Go to Ticket tab on you register & Select Ticket you want to do a refund. Tab on Ticket to open, then press the 3 dots. Select make a refund for that ticket. Once you press refund ...

    • Where can I get Gift Cards?

      Please follow this link in order to purchase Gift Cards for your store: https://my.franpos.com/Resources