Loyalty program: Exchange points for discount

Loyalty program: Exchange points for discount

In this article, we’ll guide you through configuring the Loyalty program type "Exchange points for discount."

1) Configure Loyalty Program Type

1.1) Go to my.franpos.com → Marketing → Loyalty Program. https://my.franpos.com/LoyaltyProgram

1.2) Set the Redemption Type to "Exchange points for discount" and define other relevant settings. 


2) Create Discounts

2.1) Go to Marketing → Discounts

2.2) Create a manual discount as usual. You can find more details on creating manual discounts in this article. https://support.franpos.com/portal/en/kb/articles/set-manual-discount

2.3) Define the Point Cost field. Once this is set, the system will recognize this discount as redeemable through loyalty points.



Please see this article for a step-by-step guide on how to redeem a discount during a sale: https://support.franpos.com/portal/en/kb/articles/apply-point-based-discount

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