Orders Throttling

Orders Throttling

This article will show you how to Enable Orders Throttling. It will help the kitchen not get overloaded and enable the ability to Auto-Print Kitchen Receipts when eCommerce order arrives

Prerequisite - Enabling eCommerce / Having an eCommerce payment provider
​

Proceed to Settings > eCommerce on https://my.franpos.com

At the bottom of the screen turn on “Enable Orders Throttling”

  1. Default Preparation Time - Amount of time it will take to prepare the food/item
  2. Lead Time – Amount of time before the order is to be picked up that the receipt will print in the kitchen or post to the KDS
  3. Conditional orders preparation time tiers – Ability to define longer prep times by Category. For example, Grilled Chicken taking longer to prep from scratch versus an order of French fries
  4. Max items qty in cart allowed – Maximum number of items you have in the cart at one time
  5. Kitchen bandwidth – Amount of orders the kitchen can prepare simultaneously per slot time
  6. Slot time – Timeframe in which you can accept the amount of orders setup under bandwidth. Suggested to match default average preparation time
  7. Maximum slot shifting allowed - Defines the amount of time simultaneous orders will be moved before they are rejected and placed into the next set of time.



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