Refund Transaction (Back office)

Refund Transaction (Back office)

In this training, you will learn how to refund a transaction for your store.

  1. Tickets
  2. Select date of the transaction that happened
  3. Type the ticket number if you knew alterative use advance option by searching by name if you have added a new customer to your system or been assigned.
  4. Click ‘Generate’
  5. Once you see ticket click on the ticket 


    6.Press the ‘3 dots’

    7.Click ‘Refund’


  8.It will re-direct you to register page with refund product added to the basket

  9.Click ‘Click to refund’

   

10.Select payment type cash or credit once you have selected payment type, complete order, and print receipt or sent via email, or your phone.

 


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