Related Articles
Refund/return reasons
In this article you will learn how to setup a more in-depth Refund/Return system in Franpos. By default the Return system is set to a Legacy (simple) one. When refunding an item you will have two options on item: RMA or Return to Stock This will look ...
Refund Transaction on Gift card
In this training, you will learn how to do a refund on a gift card. Go to Ticket tab on you register & Select Ticket you want to do a refund. Tab on Ticket to open, then press the 3 dots. Select make a refund for that ticket. Once you press refund ...
Refund and Warranty Policy
Refund and Warranty Policy At Franpos, we are committed to ensuring your satisfaction with our products and services. Below are the details of our refund and warranty policies: Hardware Refund Policy Full Refund We offer a full refund for items ...
Protect Your Business with Refund Fraud Protection
Introduction To protect your business from refund scams, we have introduced the Refund Fraud Protection feature. Scammers have been calling businesses and requesting large refunds to their cards. To prevent this, you can now set a Standalone Refund ...
Cancel a Credit/Debit Refund Transaction
Cancel a Credit/Debit Refund Transaction In this article you will learn how to cancel a refund ticket which is processed using a Credit/Debit card This option is available only on Register version V 4.7.3 and above. Please update the Register version ...