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Refund Transaction (Back office)
In this training, you will learn how to refund a transaction for your store. Tickets Select date of the transaction that happened Type the ticket number if you knew alterative use advance option by searching by name if you have added a new customer ...
Refund Transaction on Gift card
In this training, you will learn how to do a refund on a gift card. Go to Ticket tab on you register & Select Ticket you want to do a refund. Tab on Ticket to open, then press the 3 dots. Select make a refund for that ticket. Once you press refund ...
Refund without ticket
In this article, you will learn how to do a refund without a ticket. Select the item that you want to refund Once this item is in your cart, tap on this item You will see an edit page Adjust the quantity to a negative value to refund the quantity ...
Cancel Online Order and Subscription
Cancel Online Order and Subscription This article helps you learn how to Cancel/Refund an Online and subscriptions orders. Any Online order for pickup/shipping/delivery will have Cancel Option Any Renewal subscription for Pick Up/Shipping/Delivery ...
Sale Transaction
In this article, you will learn how do the first transaction using franpos.