Refund Transaction
In this training, you will learn how to do a refund for a transaction. Select the ticket option and select the ticket that you want to refund.
- Select a ticket option in the Register app, and select the ticket that you want to refund.
- Click on that ticket and select vertical triple dots on top right corner
- Select ‘Process refund/return’
- Select which items you wish to refund and select "REFUND" , if you want to refund whole ticket select "REFUND ALL"
5. Tap "Refund"
6. Select payment method, that you will be using to refund money to customer
Related Articles
Refund Methods on Franpos Pay
Refund Methods on Franpos Pay Franpos Pay ensures refunds are handled with PCI 6 compliance and fraud prevention in mind. Use the methods below based on your scenario. 1) Refund via Previous Ticket (Primary Method) Requirement: The original ticket ...Refund Transaction on Gift card
In this training, you will learn how to do a refund on a gift card. Go to Ticket tab on you register & Select Ticket you want to do a refund. Tab on Ticket to open, then press the 3 dots. Select make a refund for that ticket. Once you press refund ...Cancel a Credit/Debit Refund Transaction
Cancel a Credit/Debit Refund Transaction In this article you will learn how to cancel a refund ticket which is processed using a Credit/Debit card This option is available only on Register version V 4.7.3 and above. Please update the Register version ...Protecting Yourself from Retail Scams in 2024
As retail scams reach an all-time high in 2024, we want to ensure our customers are fully informed and prepared to recognize and prevent fraudulent schemes. A recent tactic involves scammers posing as Franpos representatives, attempting to mislead ...Refund without ticket
In this article, you will learn how to do a refund without a ticket. Select the item that you want to refund Once this item is in your cart, tap on this item You will see an edit page Adjust the quantity to a negative value to refund the quantity ...