Refund Transaction on Gift card
In this training, you will learn how to do a refund on a gift card.
- Go to Ticket tab on you register & Select Ticket you want to do a refund.
- Tab on Ticket to open, then press the 3 dots.
- Select make a refund for that ticket.
- Once you press refund option, Your ticket will appear on the basket plus if you have customer assigned already to that ticket it will appear too.
- On Category Find generall find 'Gift card' or under search field type enter '001' Gift card will appear. The Gift card will appear on your basket. Scan your own Plastic Gift card if you have this way you are purchasing a gift card.
- Type in amount of Refund depends on how much total refund is. e.g $31.48
- Press 'Save'
- As you can see money is been added to a gift card and total balance of charge is $0. Then press 'Charge' to complete the transaction.
- Press 'Complete' to finish the order.
- The gift card will start activating with the same balance we just put for a refund.
- Transaction complete and you can print a receipt for the customer and give away the gift card to the customer.
Gift Card ( Franpos Built In(Virtual) vs Plastic Gift Cards ) - Sell/Redeem on POS, Check Franpos Gift Card Balance
Gift Card ( Franpos Built In(Virtual) vs Plastic Gift Cards ) - Sell/Redeem on POS, Check Franpos Gift Card Balance In this article you will learn the difference between Franpos Built In Gift Cards vs Store Custom Gift Cards, how to Sell and Redeem ...
In this training, you will learn how to do a refund for a transaction. Select Ticket option Select a ticket or search for the ticket that you want to refund Click on that ticket and select vertical triple dots on top right corner Select ‘Make Refund’ ...
Gift card - Add Manual Gift Card
This article describes the steps on how to create a gift card in the back office. 1. Go to Report -> Gift card https://my.franpos.com/GiftCardReport 2. Click the"+"-button on the top right 3. Fill out the required fields: Gift card code, name ...
Sell Gift card
Franpos has a gift card item in inventory dedicated to selling and tracking your Gift Card balances. In this training, we will learn how to sell a gift card. Pre-prerequisite:- Settings > Payment Method > Enable 'Gift card' & Select ' Build in' ...
Gift card - Mass Credit
In this training, we will learn how to Add, Subtract and Change Customer's Balance of Gift Card. Report >> Product >> Gift card Select Date by Quick date or Start and End as Optional You can search gift card by 'Gift card Code' or by 'Customer ...