Send LOGS ( Register APP )

Send LOGS ( Register APP )

This article helps you send logs from the POS Register app to Franpos Team when needed to investigate the issue store reported.

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• Reinstall Register app

  In this article, you will learn how to reinstall register app for your store. Press the 'Home' Button on the register tab Press the '6 Dots with a circle' until you see main register screen Find the 'ICR Updater app" Once you open the 'ICR updater ...

• Send item to kitchen

    In this section, you will learn how to enable 'send to kitchen' option and send items to the kitchen. - Go to your Item's page and choose the product you want to edit After opening the product profile, enable the ‘Send to Kitchen’ option and press ...

• Re-install app (iOS)

  Press the Sync Button on your iPad to make sure no data is lost. Tap and hold the Franpos Register App until it starts wiggling. Press the X on the App to delete the App Re-download the App through the Appstore (please search for franpos Register ...

• Re-install app (Android)

  Press the Sync Button on your Android Register to make sure no data is lost. Please close your franpos app and open the Updater app. If you don't have it, please download it at https://apps.franpos.com (This applies to the franpos register only, not ...