Steps to replace a gift card
In order to replace a gift card, you would have to first go to your back office and find the gift card report https://my.franpos.com/GiftCardReport
Once there, enter the gift card number and click "See Report". After that, press on "Mass Credit" and select "Subtract" and enter the total amount that needs to be subtracted and press "Process".
Now, we want to hand out a new gift card to the customer by selling a new gift card on the register. Select the gift card product (SKU 001), enter the correct information and value of the new gift card and select "Charge". Continue checking out by hitting the desired payment method.
Gift card - Add Manual Gift Card
This article describes the steps on how to create a gift card in the back office. 1. Go to Report -> Gift card https://my.franpos.com/GiftCardReport 2. Click the"+"-button on the top right 3. Fill out the required fields: Gift card code, name ...
Sell Gift card
Franpos has a gift card item in inventory dedicated to selling and tracking your Gift Card balances. In this training, we will learn how to sell a gift card. Pre-prerequisite:- Settings > Payment Method > Enable 'Gift card' & Select ' Build in' ...
Gift card - Mass Credit
In this training, we will learn how to Add, Subtract and Change Customer's Balance of Gift Card. Report >> Product >> Gift card Select Date by Quick date or Start and End as Optional You can search gift card by 'Gift card Code' or by 'Customer ...
Magstripe Gift Card
Franpos supports most 3rd party Gift Cards. This Gift Card will need to have a Magstripe in order for our Gift Card reader (see image below) to be able to read it. How do I sell this Gift Card? You can sell this Gift Card by using the generic ...
Reports - Gift card - Redeemed
In this training, you will learn how to pull customer gift card. Select the date by Quick date or Start and End Enter gift card number or customer name to retrieve details Select Activated and redeemed option Click ‘Go’ You will see gift card ...