Ticket - Print Customer/Merchant Receipt
In this training, you will learn how to print customer and merchant receipt from the franpos back-office.
Access the tickets page in your back office.
- Select the ‘eyeball’ icon
- Select the three dots on the left-hand side
- Choose either customer receipt or merchant receipt
Receipt Designer A quick guide to each option under Receipt Designer **These settings are only modifiable from the parent company and affect all locations** Number Function Description 1 Show logo Displays company logo at the top of the receipt 2 ...
Receipt Printer Not Printing & Cash Drawer Not Opening On Ejeton POS
If your Receipt Printer Is Not Printing & Cash Drawer Not Opening same time On Ejeton POS please follow these steps. 1. Please make sure there are three cables connected to your receipt printer ( Seiko II or Franpos White Receipt Printer ) a. Power ...
Basic Ticket handling
Every Agent should follow some simple guidelines on how to respond to a customers ticket. This includes greeting and thanking the customer for contacting us. We also want to make sure that we address ALL of their concerns. If there are any questions ...
This article will show you how to merge a customer using 3 different ways at the back office as an administrator. Customer Check Box two Duplicate Customers Select Batch Actions Merge Newest to oldest & Oldest to newest 4. Select Newest to ...
Form Customization - Customer/Employee
The Customize customer/employee fields page allows the user to customize the fields within the Employee, Customer, or Secondary Contact (Salon only) profiles. This page also allows you to make changes such as fields being mandatory or shown to ...