How to Update or Install the Latest Version of the Register Application on an Android Tablet (POS)

How to Update or Install the Latest Version of the Register Application on an Android Tablet (POS)

To ensure optimal performance and access to the latest features, it’s important to keep your Register application up to date.

✅ Note: If you use multiple POS systems, you must perform the update on each device individually.

There are two methods to update the Register application. We recommend starting with Process 1. If that doesn't work, continue to Process 2.

Process 1: Update Through the In-App Notification

  1. Check Your Current Version:
    1. Open the Register app.
    2. Tap the "?" icon located in the top left corner, next to the employee name.
    3. Note the version number displayed.
    4. Tap the "?" icon again to close the info window.

Look for the Update Notification:
When a new version is released, a notification banner will appear at the top center of the Register app.

Download the Update:
Tap the notification.
You’ll see an option to Download. Tap it to begin.



Monitor the Download Progress:

The download status will appear on your screen.


Install the Update:

Once the download is complete, tap Update & Install.
When prompted, tap Open to relaunch the Register application.





Verify the Update:

Tap the "?" icon again to confirm that the version number reflects the latest release.
The update notification banner will disappear once you're on the newest version.



Important - If the version has not updated successfully or if the notification does not appear, please follow Process 2.

Process 2:

Close the Register App:

Tap the square button (or two overlapping rectangles on older POS devices) to view recent apps.
Tap "Clear All", or close the Register app by swiping it away or tapping the "X".


After tapping the square button, you'll see a list of all applications running in the background.
You can tap "Clear All" to close them all at once or close them individually by tapping the "X" on each app.
Once you're finished, you'll be taken back to the home screen.


Return to the Home Screen:

Swipe up or tap the Home button.



Open a Web Browser:

Locate and open Google Chrome, Browser, or Lightning (depending on your device).


Navigate to the Franpos App Store:

In the browser’s address bar, type:
👉 apps.franpos.com
Press Enter to load the page.


This will direct you to our app store, where you can find all our applications.
Tap "Register".

Download the Register App:

On the Franpos App Store page, tap Register.
The download will begin automatically.
Progress will appear at the bottom center or top left corner of the screen.






Install the Application:

Once the download finishes, tap Install.
After installation, tap Open to launch the updated Register app.





You're All Set!

After launching the app:

Tap the "?" icon once more to verify that the correct version is installed.
If everything is up to date, you will no longer see the update notification.

For any issues or further assistance, please contact our Support Team.

Franpos Support

Phone – 408-898-3217 (EXT 2)
Email – Support@franpos.com