Your POS system connects with our customer facing check-in module. The check-in module allows customers to check themselves into the service queue using the iPad kiosk. For example, your POS station (i.e. iPad cash register) will be in the back of the store, and your customer facing check in iPad will be located on the front counter.
You’ll be using at least two iPads in your store, one for the customers to check themselves in and one for checking out.
In this training you’ll learn how to connect both devices so that they’ll be able to communicate and transfer check-in information simultaneously.
On both devices:
Click on ‘Connect other devices.’
Your two iPads will now identify each other. On one of the iPads, click on the device name that was found. Then, a message will pop-up alerting you that the other iPad wants to connect. Proceed to approve this.
After the iPad finishes the syncing process, you’ll notice a message indicating that the devices are connected.
A new screen is now opened. This will be the check-in screen that the customer will use upon arrival to the store.
Follow the steps to check yourself in. When you are done, tap finish.
You are now checked-in and autmatically added to the register queue in the register screen of the POS station.
To leave the walk-in module click on the ‘Done’ button on the left hand side and fill your user password. Note: customers will not have the password, therefore will not be able to exit the check-in screen.
In the ‘Check-out customer’ training we’ll learn how to check this customer out (i.e. accept payment).
If the customer does NOT exist in the customer database, the system will create a new customer under that name and phone number.