How to Zero Out Your Inventory

How to Zero Out Your Inventory

Warning
Please note that performing this operation is at your own risk. If no backup has been created, there will be no way to restore your QOH (Quantity on Hand) data. Franpos is not responsible for any data loss while performing this operation.

WarningBefore proceeding Export your product list from via this link https://my.franpos.com/Export -> Product/Matrix stock

Process 1: Zero Out Inventory via Categories

  1. Navigate to Catalog → Categories.
  2. Select the categories that should be zeroed out.
  3. Check the boxes next to the specific categories. Note: Selecting a parent category does not automatically select child categories—please select them separately.
  4. Click Batch Actions → Reset Item Count.

Process 2: Zero Out Inventory via Reconcile Page

  1. Open the Reconcile page: Franpos Reconcile.
  2. Add the relevant items to the list and change their Quantity (QTY) to 0.
  3. Enable the "Zero-out uncounted" toggle.
  4. Click Save to apply changes.

Process 3: Zero Out Inventory via Import

  1. Go to Settings → Import.
  2. Download the "Update Product/Matrix Stock Quantity" template.
  3. Fill out the SKU and QOH (Quantity on Hand) columns.
    • Enter 0 in the QOH column for items you wish to zero out.
  4. Import the updated file back into the system.


Alternative Method (Bulk Update Without Manual Entry)

  1. Go to Settings → Export.
  2. Download the "Product/Matrix Stock" export file.
  3. In the exported file, override the "Stock Quantity" column to 0.
  4. Re-import the modified file following the previous steps.

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