Connect Astro
Prerequisites –
Acquire your credentials from Astro
Verify offers are live
Product exists in FranPOS catalog
Ask Astro to turn on API for connection from FranPOS
Connection Setup -
Proceed to Settings > Frequent Feeder - https://my.franpos.com/FrequentFeeder
Update the Astro settings –
- Enable Astro Loyalty integration
- Select Matching field – Product code or SKU
- Calculate tax for free items (optional)
- Enter Username
- Enter Password
- Select Save
Frequent Feeder: Is a loyalty program that tracks the number of bags a customer has purchased and rewards them with a free bag once they reach a certain threshold defined by that program.
![Graphical user interfaceDescription automatically generated with medium confidence](https://support.franpos.com/DocsDisplay?zgId=696920360&mode=inline&blockId=isy7f519c97ad8c694bdc9be4c3d6e4ca983f)
Using Astro
Checking frequent feeder status –
- Add a customer to the order on the register
- Select Options
- Astro Rewards
![Graphical user interface, text, applicationDescription automatically generated](https://support.franpos.com/DocsDisplay?zgId=696920360&mode=inline&blockId=isy7ff1034b6a17434120b33d79377aa822a0)
- A list of applicable rewards will populate
![Graphical user interface, applicationDescription automatically generated](https://support.franpos.com/DocsDisplay?zgId=696920360&mode=inline&blockId=isy7ffa4fd46e4d4148b4a5dcf3a75b5298e0)
Redeeming Astro rewards –
- Add a customer to the order on the register
- Add applicable items to the cart
- Select charge (order will sync with Astro)
- A pop-up will appear if customer has rewards available
![Graphical user interface, text, applicationDescription automatically generated](https://support.franpos.com/DocsDisplay?zgId=696920360&mode=inline&blockId=isy7f357dfd31f7a44e86a9df772515e8b804)
- Select “Yes” to redeem the reward
- Touch the item you want the reward to apply to
![Graphical user interface, text, application, chat or text messageDescription automatically generated](https://support.franpos.com/DocsDisplay?zgId=696920360&mode=inline&blockId=isy7ff81574cb6f5e4f0685269fd5f1f7e3e6)
- Touch “Select” to apply the reward
- Item in the cart will reflect the free price
- Continue through the payment screen as usual
- Tax will be applied if selected in the back-office setup
Redeeming Astro Discounts –
- Add a customer to the order on the register
- Add applicable items to the cart
- Select the Discount menu under charge
- Select the Astro discount that applies to the product(s)
![Graphical user interface, applicationDescription automatically generated](https://support.franpos.com/DocsDisplay?zgId=696920360&mode=inline&blockId=isy7f113858357297475aa5a8703b1c493f77)
- Discount will be applied to the products inside the cart
**Note that the discount will only apply correctly if the Product Code or SKU in FranPOS matches exactly what is provided by Astro**