Astro Loyalty and Offers

Astro Loyalty and Offers

Connect Astro


Prerequisites – 

Acquire your credentials from Astro

Verify offers are live

            Product exists in FranPOS catalog

Ask Astro to turn on API for connection from FranPOS

Connection Setup - 

Proceed to Settings > Frequent Feeder - https://my.franpos.com/FrequentFeeder

Update the Astro settings – 


  1. Enable Astro Loyalty integration
  2. Select Matching field – Product code or SKU
  3. Calculate tax for free items (optional)
  4. Enter Username
  5. Enter Password
  6. Select Save

Frequent Feeder: Is a loyalty program that tracks the number of bags a customer has purchased and rewards them with a free bag once they reach a certain threshold defined by that program.  


Graphical user interfaceDescription automatically generated with medium confidence


Using Astro

Checking frequent feeder status – 


  1. Add a customer to the order on the register
  2. Select Options
  3. Astro Rewards

Graphical user interface, text, applicationDescription automatically generated

  1. A list of applicable rewards will populate

Graphical user interface, applicationDescription automatically generated


Redeeming Astro rewards – 


  1. Add a customer to the order on the register
  2. Add applicable items to the cart
  3. Select charge (order will sync with Astro)
  4. A pop-up will appear if customer has rewards available

Graphical user interface, text, applicationDescription automatically generated

  1. Select “Yes” to redeem the reward
  2. Touch the item you want the reward to apply to

Graphical user interface, text, application, chat or text messageDescription automatically generated

  1. Touch “Select” to apply the reward
  2. Item in the cart will reflect the free price
  3. Continue through the payment screen as usual
  4. Tax will be applied if selected in the back-office setup


Redeeming Astro Discounts –


  1. Add a customer to the order on the register
  2. Add applicable items to the cart
  3. Select the Discount menu under charge
  4. Select the Astro discount that applies to the product(s)

Graphical user interface, applicationDescription automatically generated

  1. Discount will be applied to the products inside the cart

**Note that the discount will only apply correctly if the Product Code or SKU in FranPOS matches exactly what is provided by Astro**

    • Related Articles

    • Astro Offer Integration

      Astro Offer Integration This article helps you learn and understand how Astro Integration with Franpos Works - Franpos integration : Astro supports Frequent Feeder and Offers. Frequent Feeder: is a loyalty program that tracks the number of bags a ...
    • Astro offer missing products

      Hello, In this article, we will show you how to fix the issue with Astro when not all products that are available in your store are enrolled in the Astro offer. Please note that this issue may occur if you added the product to Franpos after enrolling ...
    • Loyalty Program

      In this training, you will learn how to set up a Loyalty Program for Customers and Employees when they spend every dollar on their Transaction. Marketing >> General >> Loyalty program Choose Loyalty Provider E.g. Built-in or Synergy Enable loyalty ...
    • Loyalty - Pay

      In this training, you will learn how to use your loyalty earnings when processing transactions. Pre-prerequisite:- Marketing > Loyalty Program > Enable 'Loyalty Program' & Set up Loyalty Put item in the cart Tap on Add customer ' Assign the customer ...
    • Loyalty - Earned

      In this training, you will learn how to earn a Reward from Register when processing a Transaction. Select item to your basket Find 'Customer' Assign the 'Customer' Press' Charge' and follow the payment process Tap 'Ticket' Find the 'Ticket' and press ...