Connect Astro
Prerequisites –
Acquire your credentials from Astro
Verify offers are live
Product exists in FranPOS catalog
Ask Astro to turn on API for connection from FranPOS
Connection Setup -
Proceed to Settings > Frequent Feeder - https://my.franpos.com/FrequentFeeder
Update the Astro settings –
- Enable Astro Loyalty integration
- Select Matching field – Product code or SKU
- Calculate tax for free items (optional)
- Enter Username
- Enter Password
- Select Save
Frequent Feeder: Is a loyalty program that tracks the number of bags a customer has purchased and rewards them with a free bag once they reach a certain threshold defined by that program.
Using Astro
Checking frequent feeder status –
- Add a customer to the order on the register
- Select Options
- Astro Rewards
- A list of applicable rewards will populate
Redeeming Astro rewards –
- Add a customer to the order on the register
- Add applicable items to the cart
- Select charge (order will sync with Astro)
- A pop-up will appear if customer has rewards available
- Select “Yes” to redeem the reward
- Touch the item you want the reward to apply to
- Touch “Select” to apply the reward
- Item in the cart will reflect the free price
- Continue through the payment screen as usual
- Tax will be applied if selected in the back-office setup
Redeeming Astro Discounts –
- Add a customer to the order on the register
- Add applicable items to the cart
- Select the Discount menu under charge
- Select the Astro discount that applies to the product(s)
- Discount will be applied to the products inside the cart
**Note that the discount will only apply correctly if the Product Code or SKU in FranPOS matches exactly what is provided by Astro**