Create a service
Hello, in this article we will teach you how to create a service in the Franpos system.
1. Navigate to my.franpos.com -> Catalog -> Product and Service.
2. Click on the pink plus sign in the circle on the right-hand side of the screen -> Select Service.
3. You will see a screen with a form that you need to fill out to create a service.
Please see below for field explanations:
- Service Name* - Name of the service. This field is mandatory.
- SKU* - SKU of the service, generated automatically but can be changed as needed. This field is mandatory.
- Service Type - Define what type of service it is. Four options are available.
- Category* - The category to which this service belongs. This field is mandatory.
- Service Code - Code of the service, technically works like a secondary SKU.
- Price - Default price of the service. This field is mandatory.
- Cost - Cost of the service.
- Employees to Assign - Select which service providers can perform this service. If you miss this step, it can be adjusted later by following this article: Assign Service Providers.
- Member Price - Price of the service for customers with membership.
- Tax Category - Tax category for that service. Depending on your company settings, this field may be mandatory.
- Service Time - How long it takes to accomplish this service.
- Resource - Resources needed for this service.
- Button Color - Color of the button for this service on the smart shelves.
- Allow Price Override - Allow your front desk employees to override the price for this service at checkout.
- Not for Sale - Prevent this service from being sold.
- Show on SmartShelf - Show this service on the POS smart shelves.
- Sell Online - Show this service on the online booking page.
- Quick Quantities - Not needed for services.
- eCommerce Name - Service name that will be displayed on the online booking page.
- Is Featured - Promote this service on the eCommerce page.
- Pay by Membership - Allow this service to be paid for with a membership.
- Companion Item - SKU of the item that will be added to the cart during checkout.
- Short Description - Description of the service that will be displayed on the eCommerce page.
- Notify Customers - Inform customers that a new service has been added using automated marketing.
- Locations to Add - Select multiple locations where this service will be added.
- Waiver - If a specific waiver is needed for the service, it can be defined using this field.
Follow these steps to successfully create a new service in the Franpos system.
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