In this training, you will learn how to assign an employee to specific services and configure commission and cost values for bookings.

Steps to Configure

1. Navigate to my.franpos.com → Settings → Services/Commissions.
2. Select the employee you want to update.
3. You will see a list of all available services in your store. You can optionally filter the list by category.
   
   
   

Column Definitions

• Enabled: Use the checkbox to enable or disable this service for the selected employee.
• Name: The name of the service.
• Category: The category the service belongs to.
• Price: The standard price of the service for that employee.
• Member Price: The price that will apply if the service is included in a customer membership.
• Service Time: The total time needed to perform the service.
• Process Time: If the service includes a waiting period (e.g., drying or development time), define its duration here. This creates a time gap between service phases.
• Finish Time: The time required to complete the service after the process time ends. Requires a non-zero Process Time.
• Commission: The amount the employee earns from this service. This can be a flat amount or a percentage.
• Is Commission Percentage: If checked, the commission is calculated as a percentage of the service price. If unchecked, it is a fixed dollar amount.
• Cost: The internal cost of providing this service. This value is subtracted from the service price before calculating the commission.
• Is Cost Percentage: If checked, the cost is treated as a percentage of the service price. If unchecked, it is a flat dollar value.

Commission Calculation

Commissions are calculated using the following formula:

(Service Price – Cost) × Commission %

In Company Settings, you can also control whether commission is calculated based on the original price or the discounted price:

• If the setting is enabled, the discounted price will be used.
• If disabled, the original service price is used for commission calculation.
  
  

Please see this article to see how commission is calculated with examples. 

Helpful Tools

You can use the Magic Wand icon to apply the same value across an entire column quickly.

Note: These changes will only affect the services currently visible on the screen. To include more services, increase the "Items per page" setting below the table.

Important Notes

• Changes made on this page do not affect existing appointments (past or future) and existing tickets. Please see included article how to update price for future bookings. 
• You can reset all service prices and times, or enable all services for all employees, using the three dots menu in the top-right corner of the screen.