Retail - Capture signature on Customer Display

Retail - Capture signature on Customer Display

In order to capture a signature on your Customer Display or to capture signatures on your Register, please follow the steps below:

Pre-requisite:- Login at Back office using my.franpos.com > Dashboard > Settings > Customer Display  "Enable signature" and "Enable Tips".

Settings -> Company settings -> Register Settings -> Require signature




1. Press on "Settings" in your Register App

2. Tap on "Features"

3. Enable "Require signature"

4. Sync your Register. Please make sure that Register app is up-to-date.

Please note: Make sure to turn off "Capture signature" in your Pin-Pad settings

 

Result

  • Once this feature is enabled, a transaction on the Customer display will look as follows:


 

 

After the card has been swiped, the customer will be asked for their signature.

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