Online/Walk In Check In Using QR Code/URL

Online/Walk In Check In Using QR Code/URL

Steps To Enable Walk In using QR Code/URL

We have a new feature implemented for our Service/Salon Industry Account holders where customers can check in using their smart phones by scanning the QR Code which would be displayed on the customer display screen/devices or QR Code / URL which is printed and pasted at the store.

In order to Enable this feature please find the steps mentioned.

1. Initially in order to create a QR Code/URL please define the Subdomain by going to Back office (My.franpos.com) -  Settings - My Website 
     You can define the subdomain as your store name.franpos.com ( ex- Test.franpos.com ) and save the page at the bottom.







2. Open any browser ( Google Chrome/ Mozilla Firefox ) and type in google and click enter. Once on the google search page please type QR code generator in the search box which is in the middle and click on Enter.



3. From the links please choose the first one like in the picture below .



4. Copy and Paste the URL which was defined inside site info . ( Test.franpos.com )
5. Click on the three dots to customize the pixel size but please make sure to match the background image requirements. .
6. Once done please download the QR code.






7. Once downloaded you can either take a print of this QR Code on a paper and paste it at the store or also can upload the downloaded QR Code into customer display device.
8. If you decide to take the print and paste it , please ask the customers to scan the QR Code with their smart phone and continue checking in following the instructions.
9. If you decide to upload it to the customer display device please go back to Back office - settings - customer display ads - Info .



10 . Click on Back Ground image - Upload the QR Code document
11. Click on Save





12. Please click on settings - Walk in .
13. Enable the toggle - "Guest Walk In" .
14. Enable the toggle - "Enable Online Walk In" .
15. Save the page.







16. Please go back to Settings - My Website - Store Info.
17. Enable the toggle - Make Store Live.
18. Click on Save.








Steps to Check In Using QR Code

1. Once a customer scans the QR Code it will take them to the screen as mentioned below.



2. Click on Guest and type in the required information and tap on Check in Now.



3. Once checked in the customer name will show up on the walk in queue list on the Register. The employee should complete and check out the transaction from the register.






 




    • Related Articles

    • Walk-in- Set-up online Walk-in

      In this training, you will learn how to Check-in using My Website & E-Commerce for your store.  Pre-prerequisite:- Settings > Add-ons > Walk-in > Enable Service Provider & Enable select Service Before start using the Walk-in make sure you set ...
    • Walk-in setup (iOS)

        Your POS system connects with our customer facing check-in module. The check-in module allows customers to check themselves into the service queue using the iPad kiosk. For example, your POS station (i.e. iPad cash register) will be in the back of ...
    • Walk-in - With Employee Schedule (Android)

      Your POS system connects with our customer-facing check-in module. The check-in module allows customers to check themselves into the service queue using the Android Tablet. For example, your POS station (i.e. Android register) will be in the back of ...
    • Walk-in Queue (Android)

      The walk-in queue allows you to present a list of customers that have checked-in to your store through the walk-in app.    You would need to enable the queue in your back office first before you can use it. 1. Log in to your back office and go to ...
    • Booking - Check-in/Check-out

      In this article, you will learn how to check in customer and check-out using booking.