Recent Articles
Service Add-ons
In this article, we will show you how to enable and define Add-ons for Online Booking, allowing your customers to book additional services through your eCommerce platform. 1. Creating Add-ons To create an add-on, follow the same steps as creating a ...
How to Adjust Auto-Set Price and Auto-Set Time from Previous Appointments
In this article, we will explain how to adjust and what the Auto-Set Price from Previous Appointment and Auto-Set Time from Previous Appointment settings do. Where to Find These Settings In the Register application, go to the Booking tab, click on ...
Dual Pricing: A Compliant Way to Offset Credit Card Fees
Overview Visa has recently intensified enforcement of its policies, deploying secret shoppers to monitor businesses applying service fees, surcharges, or requiring minimum card spends. Businesses found in violation are facing fines of $1,000 and ...
How to Sync Past Dates with QuickBooks
How to Sync Past Dates in QuickBooks In this article, we will explain how to sync past dates with QuickBooks, in case of syncing errors or if you have recently integrated with QuickBooks. Preparation QuickBooks integration must be enabled by ...
Sale cases of items with Astro Frequent Feeder program
In this article, we will guide you on how to set up and use the "Vendor SKU for Frequent Feeder" feature for selling cases of items as part of the Astro Frequent Feeder program. Preparation: Astro integration must be enabled under your Frequent ...
Popular Articles
Enabling semi-integration mode for Ingenico Desk 5000
In this article, we will show you how to enable semi-integration mode for the Ingenico Desk 5000 and connect it to a Franpos POS. At the home screen, press [.,#*] to access the administrator menu. Scroll down and select Misc. Options. When prompted, ...
PAX S300 (Credit/Debit Machine) Factory Reset (Reset to default)
Steps to Restart and Configure Your PAX S300 1. Restart the PAX S300 - Unplug the power cord, then plug it back in. - As soon as the device powers up, press and hold the “Menu” button quickly during startup. - Select #4 – Remote Download 2. Access ...
PAX A35 (Credit/Debit Machine) Setup & Connection with Franpos Register
PAX A35 (Credit/Debit Machine) Setup & Connection with Franpos Register This article helps you learn how to setup PAX A35 with Franpos Register Please unbox and connect the Power Cable to PAX A35 . Power it ON. Please call Franpos Support at ...
Business Continuity Package
Dear Franpos Customer: As the founder and CEO of Franpos, Inc., I would first like to extend my thoughts to you in this very difficult time. We are all going through our own challenges, but it is my hope that we work together to overcome the ...
PAX - Common Error Messages
This article shows the most common error messages in or while using Franpos and PAX (*Please click the arrows below for more details) Transaction Error:Connect Error Description: This error message is caused when the Communication type in BroadPOS is ...