Recent Articles
Store Credit
Store Credit Feature Overview - The Store Credit feature allows businesses to issue and manage credit balances for customers directly within the POS system. Instead of providing cash refunds or vouchers, Store Employee using the POS can credit the ...
Credit Card Fraud Protection Measures
Fraud Protection Measures To safeguard our customers from fraudulent activity, we have implemented multiple layers of protection on our eCommerce checkout, combined with Adyen’s advanced fraud prevention technologies. CAPTCHA controls on checkout ...
Cross-Sell Campaign – First Specific Product/Service Order
?️ Cross-Sell Campaign – First Specific Product/Service Order Automatically promote complementary products or services after a customer’s first purchase of a specific item. Ideal for introducing add-ons, bundles, or upgrades that enhance the initial ...
Welcome Campaign – First Service Order Created
? Welcome Campaign – First Service Order Created Send an automatic welcome message to new customers after their first order or appointment. It’s the perfect moment to thank them, introduce loyalty programs, and encourage their next booking. What it ...
Service Provider Change or Vacation Notification
? Service Provider Change or Vacation Notification Notify customers when their preferred service provider is away, on vacation, or has left — ensuring clear communication and trust while keeping their appointments on track. What it does Targets ...
Popular Articles
Enabling semi-integration mode for Ingenico Desk 5000
In this article, we will show you how to enable semi-integration mode for the Ingenico Desk 5000 and connect it to a Franpos POS. At the home screen, press [.,#*] to access the administrator menu. Scroll down and select Misc. Options. When prompted, ...
PAX S300 (Credit/Debit Machine) Factory Reset (Reset to default)
Steps to Restart and Configure Your PAX S300 1. Restart the PAX S300 - Unplug the power cord, then plug it back in. - As soon as the device powers up, press and hold the “Menu” button quickly during startup. - Select #4 – Remote Download 2. Access ...
PAX A35 (Credit/Debit Machine) Setup & Connection with Franpos Register
PAX A35 (Credit/Debit Machine) Setup & Connection with Franpos Register This article helps you learn how to setup PAX A35 with Franpos Register Please unbox and connect the Power Cable to PAX A35 . Power it ON. Please call Franpos Support at ...
Business Continuity Package
Dear Franpos Customer: As the founder and CEO of Franpos, Inc., I would first like to extend my thoughts to you in this very difficult time. We are all going through our own challenges, but it is my hope that we work together to overcome the ...
PAX - Common Error Messages
This article shows the most common error messages in or while using Franpos and PAX (*Please click the arrows below for more details) Transaction Error:Connect Error Description: This error message is caused when the Communication type in BroadPOS is ...