Recent Articles
No connected DYMO printer found LabelWriter 450 (twin) Turbo
Due to the recent DYMO software update to version 1.5.0.17, you might encounter the issue “No connected DYMO printer found” when printing labels from the Back Office. To resolve this issue, please follow these steps: Uninstall the current DYMO ...
QOH Alert on Register
To access this toggle and use the feature, please ensure you are using Register Version 5.6 or later Setup Behavior
Tickets receive the "On Hold" status.
Scenario 1: After adding an item to the cart, tap the Hold button. The items will disappear from the cart, and the ticket will be set to On Hold status. Scenario 2: After adding an item to the cart, tap Charge, then decline the payment by selecting ...
Register Booking Settings
Register app → Booking → Settings 1. You can either display all employees at once or just a specific one. 2. You can display employees based on the departments, which can be configured on the following page: https://my.franpos.com/Department 3. The ...
Close Batch on PAX A35
Tap the four corners in the sequence shown in the image below. Enter today’s date in MMDDYYYY format as the password, then click Enter. Swipe up on the screen with your finger until you locate 'Batch Close'. Click on Batch Close
Popular Articles
Enabling semi-integration mode for Ingenico Desk 5000
In this article, we will show you how to enable semi-integration mode for the Ingenico Desk 5000 and connect it to a Franpos POS. At the home screen, press [.,#*] to access the administrator menu. Scroll down and select Misc. Options. When prompted, ...
PAX S300 (Credit/Debit Machine) Factory Reset (Reset to default)
Steps to Restart and Configure Your PAX S300 1. Restart the PAX S300 - Unplug the power cord, then plug it back in. - As soon as the device powers up, press and hold the “Menu” button quickly during startup. - Select #4 – Remote Download 2. Access ...
PAX A35 (Credit/Debit Machine) Setup & Connection with Franpos Register
PAX A35 (Credit/Debit Machine) Setup & Connection with Franpos Register This article helps you learn how to setup PAX A35 with Franpos Register Please unbox and connect the Power Cable to PAX A35 . Power it ON. Please call Franpos Support at ...
Business Continuity Package
Dear Franpos Customer: As the founder and CEO of Franpos, Inc., I would first like to extend my thoughts to you in this very difficult time. We are all going through our own challenges, but it is my hope that we work together to overcome the ...
PAX - Common Error Messages
This article shows the most common error messages in or while using Franpos and PAX (*Please click the arrows below for more details) Transaction Error:Connect Error Description: This error message is caused when the Communication type in BroadPOS is ...