Reconciliation Guide for Full Kiosk

Reconciliation Guide for Full Kiosk

Reconciliation guide for full kiosk.

  • Make sure the time on kiosk and time on the back office are matching only then the reconciliation will work.
  • Go to back office -> cash machine, select operation as prepare and type as Bill dispenser and click on Go button.
  • Select the device by clicking on right arrow on the row. Put actual number of bills each cassette is carrying. That will be our Initial amount. And then hit save button on popup.
  • Now again select operation as Prepare and type as coin dispenser and hit Go button. A row will be populated click on right arrow on new row.
  • Put actual number of coins each bin is carrying and hit save button.
  • Go to Kiosk (ICR), on home page tap 5 times on extreme left top corner of yours, put password and replace all the machines, or only machine which you want to replace.
  • Do transaction on ICR which involves cash transaction as well.
  • Exit the self-checkout app and on home page hit Sync button on extreme left bottom corner, once it is sync, you can see all transaction record in back office.
  • To check the records go to Back office -> Reports -> Sales reports -> cash machine report
  • Select date and click Go button. Grid will be displayed, click on black arrow on left side of actual row. And you will see all transaction. And on hover of any amount will show actual denominations as well.
  • Now go to Kiosk home page and click 5 times on left top corner to replace the cassette. Replace required cassette.
  • Go to back office -> Cash machine for reconciliation.
  • Select operation as Reconcile and type as Bill acceptor and click on Go button.
  • Click on right icon on the grid to open the popup, put actual number of bills received in appropriate box and click outside of box, difference amount should be zero meaning reconciliation is successful then click on Save button.
  • Select operation as Reconcile and type as Bill Dispenser and click on Go button.
  • Click on right icon on the grid to open the popup, put actual number of bills received in appropriate box and click outside of box, difference amount should be zero meaning reconciliation is successful then click on Save button.
  • Select operation as Reconcile and type as Coin Dispenser and click on Go button.
  • Click on right icon on the grid to open the popup, put actual number of coins received from cassette in appropriate box and click outside of box, difference amount should be zero meaning reconciliation is successful then click on Save button.

Reconciliation process for Cashless machine- Bill acceptor only.

  • No need to prepare the Bill acceptor for cashless mode.
  • Go to Kiosk (ICR), on home page tap 5 times on extreme left top corner of yours, put password and replace Bill Acceptor machines.
  • Do transaction on ICR which involves cash transaction as well.
  • Exit the self-checkout app and on home page hit Sync button on extreme left bottom corner, once it is sync, you can see all transaction record in back office.
  • To check the records go to Back office -> Reports -> Sales reports -> cash machine report
  • Select date and click Go button. Grid will be displayed, click on black arrow on left side of actual row. And you will see all transaction. And on hover of any amount will show actual denominations as well.
  • Now go to Kiosk home page and click 5 times on left top corner to replace the cassette. Replace required cassette.
  • Go to back office -> Cash machine for reconciliation.
  • Select operation as Reconcile and type as Bill acceptor and click on Go button.
  • Click on right icon on the grid to open the popup, put actual number of bills received in appropriate box and click outside of box, difference amount should be zero meaning reconciliation is successful then click on Save button.

 

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