Built-In Frequent Feeder (Progress Discounts)
Franpos includes a built-in Progress Discount feature that allows you to create punch card style promotions. These promotions reward customers after purchasing a specified number of qualifying products.
A common example is:
- Buy 12 bags of food and receive the 13th bag free.
Customer progress is automatically tracked across purchases, eliminating the need for physical punch cards.
Creating a Progress Discount
Navigate to: Marketing → Discounts & Deals
Create a new Automated Discount.
Required Settings
| Setting | Value | Description |
|---|---|---|
| Discount Type | Applies to Item (SKU) | The promotion applies to specific products. |
| Automation Type | Product Bundle | Enables bundle-style promotions. |
| Enable Progress Tracking | Enabled | Tracks customer purchases over time. |
| Quantity | 13 | Number of qualifying purchases required. |
| Number of Items to Discount | 1 | Number of free or discounted items. |
Discount Amount
The discount amount determines the reward customers receive after reaching the required purchase quantity.
Available options include:
- Percentage (recommended for Frequent Feeder)
- Fixed Amount
- Custom Amount
For a traditional Buy 12, Get 1 Free promotion, configure:
- Amount Type → Percentage
- Percentage → 100%
Processing Type
Progress Tracking supports two processing methods.
| Processing Type | Description |
|---|---|
| Individual Products | Each SKU tracks its own purchase progress independently. |
| All Affected Products | Purchases of all qualifying SKUs contribute toward the same progress counter. |
Usage Quantity (Global)
The Usage Quantity (Global) setting limits the total number of times the promotion can be redeemed across all customers.
- Leave the field blank for unlimited usage.
- Enter a value to limit total redemptions.
Viewing Customer Progress
Once the discount is created, customer progress becomes visible in both the Back Office and the Register.
Employees can review each customer's purchase progress and manually adjust it when necessary.
Redeeming the Reward
Every qualifying purchase automatically increases the customer's progress.
Once the required quantity has been reached, the Register will notify the employee that the customer is eligible to redeem the reward.
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