Delete Customers Expired/Incorrect Card on file

Delete Customers Expired/Incorrect Card on file

Delete Customers Expired/Incorrect Card on file

This article helps you learn how to Delete any of your Customers Expired/Incorrect Card which is on file.

1. Please click on Reports and then go to Manage Credit Card 




2. Please type in any of the Customer's information like first name/last name /Cell phone and click on search.
3. System will show you the list of all the cards which were saved under the customer's profile.
4. Please click on the "Delete" button of the card you want to delete accordingly.



    • Related Articles

    • Card on File ( Tokenization )

      Card on File ( Tokenization ) This article helps you learn how to Enable Tokenization in back office and how to add card on file under customer profile ( Register application & Back office ). 1. Please login to back office and follow the instructions ...
    • Credit Card Fraud Protection Measures

      Fraud Protection Measures To safeguard our customers from fraudulent activity, we have implemented multiple layers of protection on our eCommerce checkout, combined with Adyen’s advanced fraud prevention technologies. CAPTCHA controls on checkout ...
    • Delete customer

      Franpos collects and manages customer information for you. It allows you to view and edit contact information, purchase history, and keep notes on each customer. Delete customer In this training, you will learn how to Delete a customer profile. In ...
    • Gift Card ( Franpos Built In(Virtual) vs Plastic Gift Cards ) - Sell/Redeem on POS, Check Franpos Gift Card Balance

      In this article you will learn the difference between Franpos Built In Gift Cards vs Store Custom Gift Cards, how to Sell and Redeem them, Check Franpos Gift Card Balance Franpos Built In GIFT Cards ( Automatically Generated Gift Card Code - Virtual ...
    • Merge Customer

      Merge cannot be undone This article will show you how to merge a customer using 3 different ways at the back office as an administrator. Customer Check Box two Duplicate Customers Select Batch Actions Merge Newest to oldest & Oldest to newest 4. ...