Online Booking: Collecting & Applying Deposit , Checking out on the POS Register

Online Booking: Collecting & Applying Deposit , Checking out on the POS Register

In this article you will learn How to Book an Apppointment Online , Collect a Deposit , Apply It and Check Out on the Register

To require customers to pay a deposit when booking an appointment online, a toggle must be enabled and configured in the back office.






Please specify the dollar amount or percentage you would like to collect and save. 
In the example below I wish to collect 1 dollar


If you want online appointments to be reviewed before confirmation, you can enable this option in the back office under Booking Settings → Online Booking Settings → Deafult Status - Require Approval and Save the Page



This completes the setup.

Now, let us see how it appears to customers when they book an Appointment Online.

I am taking an example of a Pet Store .








This Reflects from  Employee Schedule page in your Back office https://my.franpos.com/EmployeeSchedule


If you have a waiver setup in your back office for customers to sign.


Paying Deposit 



If the customer is okay to save their card details for future use, they should check the box.





Email Received by Customer



Next, let us Explore how Appointment Requests Appear on the POS Register in-store and the steps for managing .











Once the store accepts the online appointment request, the customer will receive an email confirmation. You can also set up a text message confirmation if desired.





Next, Let us Review how to Manage the Appointment when the Customer Arrives at the Store on the Scheduled day.
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If You Wish To View the History Of An Appointment 












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