Self Ordering Mode

Self Ordering Mode

Self Ordering Mode is primarily designed for Quick Service Restaurants (QSRs). It allows customers to browse the menu, customize their selections, and place orders independently, reducing wait times and improving the overall ordering experience.


Warning
Self Ordering Needs an Add On to be Purchased. 

Self Ordering Mode supports the following payment methods only:

  1. Credit/Debit Card
  2. Gift Card
Warning

Note: Cash payments are not supported in Self Ordering Mode.


How do I enable the Self Ordering Mode add-on?
Please login to Back Office (My.Franpos.com) 




Once enabled the add on save the page.

What Needs to Be Configured in the Back Office ?





How do I control which Products, Services, or Items are displayed in Self Ordering Mode?

You can choose which products, services, or items are available in Self Ordering Mode by configuring these settings.

If your account or store uses the Retail module:





If your account or store uses the QSR (Quick Service Restaurant) module:





Entering or Exiting Self Ordering Mode on the Point of Sale Register

Self Ordering Mode supports the following payment methods only:

  1. Credit/Debit Card
  2. Gift Card


Warning

Note: Cash payments are not supported in Self Ordering Mode.

Before enabling Self Ordering Mode, ensure that the POS register and the Credit/Debit card payment terminal are connected and operating in Register Mode.








Enter Self Order Mode

















Exit Self Order Mode









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