Send Database ( From POS Register App )

Send Database ( From POS Register App )

This article helps you send Database from the POS Register app to Franpos Team when needed to investigate the issue store reported.

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• Send LOGS ( Register APP )

  Send LOGS ( Register APP ) This article helps you learn how to send logs from the POS Register app to Franpos Team when needed. Logs helps Franpos Team to investigate the issue.

• Reset Database

  Resetting the Database will cause all local records, that are not synced, to be deleted (sales, customers, appointments etc.).  In order to delete the database, please follow the steps below: Tap the i-icon (info icon) on your Register. Tap on ...

• DATABASE RESET ( DO NOT perform this unless advised and approved by Franpos team )

  DATABASE RESET ( DO NOT perform this unless advised and approved by Franpos team )

• Factory Reset on the POS and install the latest version of Register application

  Factory Reset on the POS and install the latest version of Register application FACTORY RESET IS NOT RECOMMENDED AS IT COMPLETELY RESET THE DEVICE AND INSTALL THE REGISTER APPLICATION FROM THE SCRATCH. Please perform this only when recommended or ...

• App Database Maintenance

  In an on-going process of improving the performance of our app, franpos will now automatically run a database maintenance.  What does this mean? Tickets from transactions are synced with our servers every 15 minutes. However, our app also stores ...