Connect Shopify to Franpos

Connect Shopify to Franpos

In this article, we will explain how to connect your Franpos account to your Shopify eCommerce platform and review the available integration settings.

Step 1: Open Shopify Integration Settings

Navigate to:
Corporate Account → Settings → Third-Party Orders → Shopify

Step 2: Install the Shopify App

For the initial setup, you must provide your Shopify store domain. This domain can be found in your Shopify admin panel.

Enter your domain in the following format:

pet-shopify.franpos.com

After entering the domain, click Install App.

Step 3: Approve the App in Shopify

You will be redirected to Shopify. If you are not logged in, Shopify will ask you to log in first.

Click Install in the bottom-right corner of the Shopify window.

After installation:

  • The Shopify window will close
  • The Franpos page will refresh automatically
  • New Shopify integration settings will become available

Available Shopify Settings

  • Enable Receiving Orders
    Allows Shopify orders to be synced and created as tickets in Franpos.
  • Create Products in Franpos from Shopify
    Products created in Shopify will be automatically created in Franpos.
    If a Shopify product has multiple variants, each variant will be created as a separate item in Franpos.
  • Update Existing Products in Franpos from Shopify
     When enabled, updates made to products in Shopify (price, name, description, etc.) will automatically update the corresponding items in Franpos.
  • Send QOH to Shopify
    Quantity on Hand (QOH) changes in Franpos (sales, purchase orders, manual adjustments, etc.) will be sent to Shopify.
  • Send Orders to Shopify
    When a ticket is created in Franpos, a corresponding order will be created in Shopify.

Sync Products from Shopify

The Sync Products from Shopify button should be used during the initial setup to replicate your Shopify catalog into Franpos.

Behavior depends on the Update Existing Products toggle:

  • If enabled — existing Franpos items will be updated from Shopify
  • If disabled — only missing items will be created in Franpos
 

Location Mapping

In the Locations Table, you must manually map Franpos locations to Shopify locations.

This mapping controls:

  • Where Shopify orders are created in Franpos
  • Which inventory levels are synced
  • How stock is updated per location

Proper location mapping is required for accurate order creation and inventory synchronization.

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