Franpos GEN 4 / Android 13 Factory Reset
Important Notice
Before performing a factory reset, please ensure the following:
- All data is fully synced with the Franpos Back Office
- The cash drawer is closed
- This process is done outside of business hours
How to Perform a Factory Reset
Follow these steps to reset your Franpos GEN 4 POS device running Android 13:
Step 1: Open Android Settings.
Step 2: On the left-hand menu, scroll down and tap System.
Step 3: On the right-hand panel, tap Reset Options.
Step 4: Select Erase All Data (Factory Reset).
Step 5: Confirm by tapping Erase All Data again.
After the Reset
Once the reset is complete, please follow the instructions in the related article below to reinstall the register application and log in:
Register App Installation & Setup Guide
If you need assistance, please contact Franpos Support.
Related Articles
Franpos GEN 4 / Android 13 OS Update
Important Notice This update should only be performed under the guidance of the Franpos Support Team. Warning: Performing an OS update will erase all data on the device. Ensure that: All data is fully synced with the Back Office The cash drawer is ...Ports On the Franpos Register
Ports On the Franpos Register ( EJETON Dual Screen ) Andriod 7 / Gen 2: 1. Power - To Connect the Power Cable of the POS Machine 2. Ethernet - To Connect the Ethernet Cable ( Internet Cable ) 3. USB Ports - To Connect the Scanner etc. Android 11 / ...Data Reset (Register Application)
Data Reset (Register Application) In this article you will learn how to do a Data Reset . This is recommended when you find Cache issues which cause duplicate customer profiles/Customer display advertisements not showing up correctly even when ...Android 11 / GEN 3 Franpos POS Battery optimization settings
Hello, In this article, we will provide a solution for customers using Android 11 or above who are facing issues with local sync server connectivity. Screenshots were taken on a Franpos Android 11 Gen 3 device. Steps may vary depending on the Android ...DATABASE RESET ( DO NOT perform this unless advised and approved by Franpos team )
DATABASE RESET ( DO NOT perform this unless advised and approved by Franpos team )