Orders no longer coming back to the kitchen
1. GO TO THE KITCHEN TABLET
2. TOUCH SEARCH WHEN ASKED
TO CONNECT TO ANOTHER DEVICE
3. SELECT ALL DEVICES
AVAILABLE AND PRESS CONNECT
This article will show you how to Enable Orders Throttling. It will help the kitchen not get overloaded and enable the ability to Auto-Print Kitchen Receipts when eCommerce order arrives Prerequisite - Enabling eCommerce / Having an eCommerce payment ...
Kitchen Display (KDS) Initial Setup
In this training, you will learn how to use Register and Kitchen display application for a restaurant. Note: Before starting Kitchen display please download the Kitchen display app from https://apps.franpos.com/ from your kitchen devices browser. ...
Send item to kitchen
In this section, you will learn how to enable 'send to kitchen' option and send items to the kitchen. - Go to your Item's page and choose the product you want to edit After opening the product profile, enable the ‘Send to Kitchen’ option and press ...
Local Sync orders not communicating between registers
Steps to fix orders not appearing on Hold 1. ON SERVER SIDE: o SELECT (i) o SELECT RESTART o WAIT 30 SECONDS 2. ON CLIENT SIDE: o SELECT (i) o SELECT RESTART 3. ON CLIENT SIDE (IF NECESSARY) o SELECT SETTINGS o SELECT ...
Close Drawer Back Office
In this training, you will learn how to close your register for your day. Pre-prerequisite:- Settings > Company Settings > Enable 'Drawer Count' Press the ‘3 dots ‘ Choose ‘Close Drawer’ Click ‘Close’ to close your register for your next day.