Tickets
Shipping carrier and service type are required.
In this article, we will explain what the "Shipping carrier and service type are required" error message means when trying to print a shipping label. You will see this error message when the carrier and/or service type is not defined for the delivery ...
Employee Split commission (WEB)
In this article, we will show you how to split commissions between multiple employees in the back office. 1) Go to my.franpos.com -> Tickets and search for tickets that you need to adjust. 2) Open that ticket and click on the three lines next to the ...
Tickets - View (Back-office)
The back office features a section where all synced tickets from the POS displayed. Receipts can be printed from this section. Tickets Select date by Quick date or Start and End Click ‘Generate’ The table should appear on your store sales Using ...
Ticket - Refund (Back-office)
In this training, you will learn how to refund ticket from the back-office. Tickets Select Date by Quick date or Start and End Enter the 'Ticket number' Press 'Generate' You should see that transaction appear Click on ticket 6.Select three dots on ...