Quick Service Restaurant (Tablet Register)
Using Tip Adjust with Square Payments
In this article we will show you how to do a preauthorization and tip adjust post order ***Tip Adjust toggle under Settings > Features must be on before placing any orders*** To place the initial delivery order – 1. Select or add a customer to ...
Local Sync orders not communicating between registers
Steps to fix orders not appearing on Hold 1. ON SERVER SIDE: o SELECT (i) o SELECT RESTART o WAIT 30 SECONDS 2. ON CLIENT SIDE: o SELECT (i) o SELECT RESTART 3. ON CLIENT SIDE (IF NECESSARY) o SELECT SETTINGS o SELECT ...
Orders no longer coming back to the kitchen
1. GO TO THE KITCHEN TABLET AND PRESS 2. TOUCH SEARCH WHEN ASKED TO CONNECT TO ANOTHER DEVICE 3. SELECT ALL DEVICES AVAILABLE AND PRESS CONNECT
QSR Drive Thru Sync Register Set up
Follow the steps below to enable local sync communication between your DT registers. Local sync should be turned off and kept off at front of house registers. Steps on DT1 (drawer side): On register go to Settings > Devices > Local Sync Server Turn ...
Kitchen Display (KDS) Initial Setup
In this training, you will learn how to use Register and Kitchen display application for a restaurant. Note: Before starting Kitchen display please download the Kitchen display app from https://apps.franpos.com/ from your kitchen devices browser. ...
Open Drawer
In this training, you will learn how to open a drawer for your day. Pre-prerequisite:- Settings > Company Settings > Enable 'Drawer Count' Select 'Option' tap Press ‘Open Drawer’ Add the amount of dollars you have or enter the amount for your daily ...
Making a Sale (QSR)
In this training, you will learn how to make your first sale using franpos register. Select product by menu or typing on search field Pick item Press ‘Charge’ Chose payment option e.g. Cash, Credit card, and gift card Close order once completed To ...
Add Customer
Franpos collects and manages customer information for you. It allows you to view and edit contact information, purchase history, and keep notes on each customer. In this training, you will learn how to view customer information. In the app screen, ...