Franpos allows you to create Automated Discounts that are specifically promoted on eCommerce when a customer subscribes to a product.

For example:
"Subscribe and get 10% off this item."

This is a great way to encourage recurring purchases and increase subscription adoption.

The discount setup process is the same as creating any other automated discount. All standard discount logic is available, including:

• Buy 3 Get 1
• Minimum subtotal requirements
• Percentage or fixed amount discounts

We recommend keeping subscription discounts simple (for example, 10% off) to avoid confusing customers.

1. Go to Discount Setup.
2. Click the three dots (⋮) in the top right corner.
3. Select Add Automated Discount.
4. Configure the discount as usual:
   • Discount Code
   • Discount Name
   • Start and End Dates
   • Conditions (if needed)

Example:

• Discount Type: Percentage
• Value: 10% Off

To make the promotion work for subscriptions, set the Automation Type to:
Product Subscription

This ensures the discount:

• Is promoted on the eCommerce product page
• Is automatically applied when a customer subscribes
• Only applies to subscription purchases

Once configured, the discount will be displayed on the product page when subscription is available.

It will also:

• Appear on customer receipts
• Be included in reporting like any regular discount
• Be tracked in discount analytics

For subscription promotions, we recommend:

• Simple percentage discounts (5–15%)
• Clear naming (e.g., “Subscribe & Save 10%”)
• Limited stacking with other complex promotions

Keeping subscription discounts straightforward improves customer understanding and conversion rates.

Example: Get 35% off your first subscription order only.

• Discount Type: Percentage
• Value: 35% Off
• Automation Type: Product Subscription

To ensure the discount applies only to the first order:

• Disable the toggle: "Available on Subscription Renewal"

This ensures the discount is applied only when the customer initially subscribes, not on recurring subscription renewals.

You can combine both strategies:

• 35% off on the first subscription order
• 10% off on all recurring subscription renewals

To achieve this:

• Create two separate automated discounts.
• Ensure the first-order discount has renewal disabled.
• Keep the recurring discount enabled for renewals.
• Reorder them in the Subscription Discount Order settings so the first-order discount is evaluated first.

Customer Experience Example:

On eCommerce:

First order: 35% “Subscribe” discount applied

Recurring orders: 10% renewal discount applied