OS Update Gen 2 / Android 7.1 POS
Performed only by Franpos Support recommendation
Franpos R13 Manual OS Upgrade
- Download the firmware tool: Firmware Tool Download https://www.dropbox.com/scl/fi/6rgu1q18zx17kdnkrhsxg/SD_Firmware_Tool._v1.45.zip?rlkey=itnh3e7cvktwx107gsa63xqim&dl=0
- Download image with update https://drive.google.com/file/d/1KSTKpz9qb2vJU5MaoBQdZ6LWYTDRg_PY/view?usp=drive_link
- Unzip the downloaded archive, and launch the
SD_Firmware_Tool.exe program from the extracted folder. - Create the Micro-SD card image. Micro SD cards more than 32 GB are not supported.

Example of SD card (small one) that is required:

- Unplug the POS device from power.
- Insert the SD card.

- Plug the power back in.
- Press the power button for 2 seconds to turn on the device.
- Wait at least 3 minutes (for dual-screen devices, the customer-facing display will show upgrade progress).
- Unplug the POS device from power again.
- Remove the SD card.
- Plug the power back in and turn the device on as usual.
- Set up the device (update time zone, network settings, etc., as needed).
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