Recent Articles
Auto-Recovery Methods for PAX Payment Terminals
Auto-Recovery Methods for PAX Payment Terminals PAX terminals connected over LAN may receive a new IP address from the network. When this happens, the POS must reconnect automatically to avoid payment interruptions. Franpos provides three ...
Default Browser for the Back Office
Inside the Register application, you can choose how the Back Office button opens. There are two available options: Chrome Browser (Recommended) – Better performance, but may be not available on all devices. Built-In Browser (Legacy) – Older embedded ...
Device Management Report - Control Updates on Your Devices
Starting with Register version 5.8.1, Franpos introduces a feature that allows corporate users to control when POS app updates become available on store devices. This provides better coordination for rolling out updates during off-peak hours or after ...
Store Credit
Store Credit Feature Overview - The Store Credit feature allows businesses to issue and manage credit balances for customers directly within the POS system. Instead of providing cash refunds or vouchers, Store Employee using the POS can credit the ...
Credit Card Fraud Protection Measures
Fraud Protection Measures To safeguard our customers from fraudulent activity, we have implemented multiple layers of protection on our eCommerce checkout, combined with Adyen’s advanced fraud prevention technologies. CAPTCHA controls on checkout ...
Popular Articles
Enabling semi-integration mode for Ingenico Desk 5000
In this article, we will show you how to enable semi-integration mode for the Ingenico Desk 5000 and connect it to a Franpos POS. At the home screen, press [.,#*] to access the administrator menu. Scroll down and select Misc. Options. When prompted, ...
PAX S300 (Credit/Debit Machine) Factory Reset (Reset to default)
Steps to Restart and Configure Your PAX S300 1. Restart the PAX S300 - Unplug the power cord, then plug it back in. - As soon as the device powers up, press and hold the “Menu” button quickly during startup. - Select #4 – Remote Download 2. Access ...
PAX A35 (Credit/Debit Machine) Setup & Connection with Franpos Register
PAX A35 (Credit/Debit Machine) Setup & Connection with Franpos Register This article helps you learn how to setup PAX A35 with Franpos Register Please unbox and connect the Power Cable to PAX A35 . Power it ON. Please call Franpos Support at ...
Business Continuity Package
Dear Franpos Customer: As the founder and CEO of Franpos, Inc., I would first like to extend my thoughts to you in this very difficult time. We are all going through our own challenges, but it is my hope that we work together to overcome the ...
PAX - Common Error Messages
This article shows the most common error messages in or while using Franpos and PAX (*Please click the arrows below for more details) Transaction Error:Connect Error Description: This error message is caused when the Communication type in BroadPOS is ...