Growth Marketing
Cross-Sell Campaign – First Specific Product/Service Order
?️ Cross-Sell Campaign – First Specific Product/Service Order Automatically promote complementary products or services after a customer’s first purchase of a specific item. Ideal for introducing add-ons, bundles, or upgrades that enhance the initial ...
Welcome Campaign – First Service Order Created
? Welcome Campaign – First Service Order Created Send an automatic welcome message to new customers after their first order or appointment. It’s the perfect moment to thank them, introduce loyalty programs, and encourage their next booking. What it ...
Service Provider Change or Vacation Notification
? Service Provider Change or Vacation Notification Notify customers when their preferred service provider is away, on vacation, or has left — ensuring clear communication and trust while keeping their appointments on track. What it does Targets ...
Reactivation Campaign – Bring Customers Back
? Reactivation Campaign – Bring Customers Back Reconnect with customers who haven’t visited recently but have been active in the past. This automated campaign helps re-engage them with a personal message and a special offer to encourage their ...
Upgrade Appointment with Add-On Campaign
✨ Upgrade Appointment with Add-On Campaign Encourage upcoming appointments to include optional add-on services — from wellness extras to premium treatments — and increase your average booking value automatically. What it does Targets customers with ...
Same-Day Capacity Offer: Fill Today’s Open Slots
⚡ Same-Day Capacity Offer: Fill Today’s Open Slots If today’s bookings fall below your target (e.g., 80% of capacity), send a quick SMS with a discount code to convert last-minute openings into sales. What it does Checks today’s capacity once per ...
Next-Day Capacity Offer: Fill Empty Slots with Automated Discounts
? Next-Day Capacity Offer: Fill Empty Slots with Automated Discounts When tomorrow’s bookings fall below your target (e.g., 80% of capacity), automatically send a short SMS with a discount code to bring customers in. What it does Checks tomorrow’s ...
Automated “We Miss You” Campaign (Win-Back SMS)
? Automated “We Miss You” Campaign (Win-Back SMS) Automatically re-engage customers who haven’t visited in a while. Send a friendly text with a discount code after X days of inactivity. What it does Finds customers who haven’t returned after X days. ...
Automated “Happy Birthday” Campaign
? Automated “Happy Birthday” Campaign Delight your customers and bring them back in with a thoughtful birthday text message that includes a personal note and discount code—sent automatically every day. What it does Sends an SMS X days before each ...
Basic Email Campaign (Marketing)
To start with yout first campaign, you need to create an email Template. You can create templates in Back Office Marketing >> Templates. Here 'My Templates' are the ones available only for the selected location, 'Shared Templates' are shared from the ...
New Email and Webpage Editor - Guide
Please see this playlist for a step-by-step guide on how to use our new editor. Getting started with new editor
Restricted Content Guidelines
1. Unlawful, Unapproved, or Illicit Content No messaging programs can run on the Text message carrier network that may promote unlawful, unapproved, or illicit content, including but not limited to: SPAM Fraudulent or misleading messages Depictions ...
Customer's cell phone is marked as undeliverable.
In this article, we will cover common reasons why a customer's cell phone may be marked as undeliverable and provide steps to resolve the issue. Common Reasons for Undeliverable Messages: The customer's cell phone number is no longer valid or active. ...
Growth marketing emails note
In this article, we're going to provide some information about displaying images in the emails sent out by Franpos. Sometimes, images may be blocked by the email provider. For example, Outlook will block images by default, while Gmail does not. ...
Unsubscribe or re-subscribe customers from growth marketing
In this article, we will show you how to unsubscribe or re-subscribe customers from growth marketing campaigns. Customers can unsubscribe by replying to the text message from the store with "STOP". The only way to subscribe again is by replying with ...
Growth Marketing Dynamic Content
Growth Marketing Dynamic Content Guide The following tags will import dynamic content from your brand into your email: If recipients type is ALL or Child contact: - %ParentFirstName%: First name of the Parent/Owner. - %ParentLastName%: Last name of ...
Text Messaging
Franpos allows you to send text messages (SMS) for marketing purposes, appointment reminders, service reminders and 2-way communication with your customers. In order to use text messaging, you should first add Growth marketing add-on from the Billing ...
Automated Marketing/Growth Marketing
With the Growth Marketing add-on, Franpos will allow you to create automated text message and email campaigns that deliver to your customers based on triggers. Prerequisite:- Settings > Account > My plan and billing > Select Automated Marketing ...
Add Automated Marketing
In this article you will learn how to add Automated marketing feature to your subscription package. Please go to my.franpos.com -> Settings -> Billing and click on request button After that you will see Phone number verification form Please fill out ...