Product & Service
Franpos Master Catalog - Update your products with images
Franpos Master Catalog is a database of pet-related products and items with Images, Names and Descriptions. We constantly update it and add new items in. To update your inventory with images/descriptions there are several methods: Firstly go to ...
Show / Hide category on the Register / eCommerce
In this article, we will show you how to Show/Hide categories on the Register and eCommerce. https://my.franpos.com/Category You can configure which categories are visible on the POS or eCommerce through the category settings in the back office. Go ...
Multi Location update service
Hello, In this article, we will show you how to update the price and time for your services across all your locations at once. Navigate to my.franpos.com -> Catalog -> Product/Services, and open the service you wish to update. Define the new price ...
Create category
Hello, in this article we are going to show you how to create a new category. Process 1: Go to my.franpos.com -> Catalog -> Categories. Click on the three dots in the pink circle on the right-hand side and select "Add." Define the mandatory fields: ...
Create a service
Hello, in this article we will teach you how to create a service in the Franpos system. 1. Navigate to my.franpos.com -> Catalog -> Product and Service. 2. Click on the pink plus sign in the circle on the right-hand side of the screen -> Select ...
Revive product or service
In this article, we are going to demonstrate how to revive a deleted product or service. To do that, please follow these steps: 1) Go to my.franpos.com -> Catalog -> Products and Services. 2) Click on "Advanced Options" -> Select status as "Deleted." ...
How to Display Brand Filter on eCommerce
In this article, we will guide you through the steps to display the brand filter on your eCommerce platform. To Display a Single Brand on eCommerce: Log in to my.franpos.com. Navigate to Catalog -> Brand. Choose the desired brand. Turn on the "Show ...
Create/Attach/Sign/Download Waiver for Product
Create/Attach/Sign/Download Waiver for Product This article will help you learn how to Create a waiver in back office, Attach the waiver to product from Catalog page in back office, how a customer can sign the waiver on the Customer display and ...
Product shared between two categories - Retail (eCommerce)
In this article will describe how to add a Product to two different Categories. Note: display under secondary category only applies to eCommerce. Updating via Back office: 1. Open Catalog > Category and select the secondary category. 2. Switch to the ...
Add a Product
Add a Product Proceed to https://my.franpos.com/Product page. Click the ( + ) at top right Enter the following Name Category Cost Price Stock quantity Change SKU (optional) Brand Show on SmartShelf toggle on to view the product on the register Show ...
Lead Form
Lead Form Lead Forms can be created on the customer tab - https://my.franpos.com/Customer Click the 3 dots in the top right corner Turn on the “Show Location” Toggle if you would like the location name added to the Lead Select which Lead source you ...
Age verification setup
"Age restriction" / Age verification uses two options: To enable it, the user needs to do the following in the Back Office (Retail or Service business types): Go to https://my.franpos.com/Product and define "Age restriction" value using any of these ...
Retail - Add product categories
In this training, you will learn how to add a category to your store. Catalog >> Product & Service >> Category Select ‘+’ icon Name the category, Upload image if you prefer and Make sure location is selected Click ‘Save’ Video Tutorial
Retail - Add product matrix
In this training, you will learn how to add matrix product to your store. Catalog > Product & Service > Product Select ‘+’ icon Select Matrix Name the matrix product Fill in the missing fields Press 'Save' Step 2 Select the product you created Select ...
Retail - Add Product And Service
In this example, we will learn how to add the product to your Franpos system. Adding service is very similar and we’ll refer it to the relevant step. Catalog >> Product & Service >> Product Select ‘+’ icon Select on Product (or Service) Name the ...
Retail - Add vendors
In this training, you will learn how to add a vendor to your store Catalog >> Product & Service >> Vendor Select ‘+’ icon Name the vendor Select Location Fill in the missing fields Click ‘Save’ Video Tutorial
Master Product Editor
This tool is built for making changes to products across multiple locations at once. Only shared products will be displayed in the Master Product Editor. Catalog>> Inventory management >> Master product editor You can run filter of the locations and ...
Retail - Price embedded barcode
In this training, you will learn how price-embedded barcodes for weight-based products works for your retail and quick service restaurant store. If you do not wish to use this feature and your SKUs start with the digit 2, please set the "Price ...
Retail - Print Barcode Label Matrix
This page will let you download product matrix barcode for your retail store Catalog >> Product >> Matrix Product You can search matrix product you created Select Matrix tap Select 'Barcode' icon Change barcode label to 'Clothing or Matrix' Press ...
Retail/Beauty- Add Membership
In this example, we will learn how to add the membership item to your Franpos system. Catalog > Products & Services > Products Press '+' icon Choose 'Membership' 3.Give a name for the membership. 4.Give ' Price' for your membership to apply. 5.Give ...
Retail & Service - Bundle & Pre-paid package
In this training, you will learn how to add bundles for your retail store. Pre-acquisition:- Settings > Company Settings > Additonal settings tab > Enable Bundle/Pre-paid Toggle > Press 'Save' Catelog > Products Press ' + ' icon Select 'Bundle' Name ...
Retail & Service - Assign Giftcard to Category
In this training, you will learn how to assign the build in a gift card to a different category. Login at back office > Go to Catalog > Products Change Type to 'All' Select the Category ' General' Press 'Search' Gift card will appear on the list. ...
Blanket price update
The blanket price update feature allows users to select multiple items and update the price of all items simultaneously. That means no more adjusting prices for items one-by-one. You can adjust the price at a set amount, add or subtract either a ...
Membership Setup 2: Creating memberships to sell
In the previous article, you learned about the options that must be configured before you can begin creating memberships. In this article, you will learn about how to create the various types of memberships and recurring charges in Franpos. First, go ...