In this Article you will learn how to Force Restart Register Application ( Kill the Register Application and Re open 1. To close the application, click on the square button shown in the picture below. If you're using an older model of our POS, you'll ...
Data Reset - Reset Customer Display ADs In this article you will learn how to do a Data Reset ( Customer Display ADs). This is recommended when you find Cache issues which cause duplicate customer profiles/Customer display advertisements not showing ...
Data Reset (Register Application) In this article you will learn how to do a Data Reset . This is recommended when you find Cache issues which cause duplicate customer profiles/Customer display advertisements not showing up correctly even when ...
Here’s a step-by-step guide on how to fix a missing number pad on a customer display: *This step can be applied only for single locations and parent (corporate) locations. 1. Check if the number pad is ON under Customer Display settings: - Go to ...
Printer Settings (Inside Register Application) for Receipts Printing Gibberish Issue In this article you will learn how to define the printer (Height/Delay) settings inside Register application in order to fix the Receipt Gibberish print issue. First ...
In this article we will show how to fix the issue when you see incorrect schedule on your booking screen (For example your working hours 09:00 AM - 05:00PM and booking screen inside Register app showing 08:00 AM - 04:00PM). 1. Check on the back ...
Find out the Store Company ID , Version of the Register Application and the Release Notes of the latest and Old Version. Company ID (CID number of the store ) - Each Store will have a Unique CID number which helps Franpos Team to pull your account ...
Send Database ( From POS Register App ) This article helps you send Database from the POS Register app to Franpos Team when needed to investigate the issue store reported.
Send LOGS ( Register APP ) This article helps you learn how to send logs from the POS Register app to Franpos Team when needed. Logs helps Franpos Team to investigate the issue.
Steps to Update or Download and Install the Register Application to the latest Version On An Android Tablet ( POS ) There are two different ways to do this. Important - Only If Process 1 did not help updating the version Follow Process 2 . Process 1 ...
If your register shows you a message/error saying Incorrect Time Zone Detected, please follow these steps to correct it. 1. Please click on Settings on the left side 2. Please click on Features 3. Search for the field- Device Time Zone and correct it ...
If your Receipt Printer Is Not Printing & Cash Drawer Not Opening same time On Ejeton POS please follow these steps. 1. Please make sure there are three cables connected to your receipt printer ( Seiko II or Franpos White Receipt Printer ) a. Power ...
In order to sync transactions and customer information to other devices, the system will need to sync. The system will automatically sync every 15 minutes. Additionally, you can manually prompt it to sync the most current information at any time by ...